01. Getting Started: Platform Overview

Welcome to StockOps

StockOps is an all-in-one Retail Management, Point of Sale (POS), and Multi-Tenant E-Commerce Platform. It bridges the gap between physical retail store counters and modern online e-commerce websites.

Key Capabilities

Multi-Tenant SaaS Architecture:
- Each business organization gets an isolated workspace and dedicated tenant database.
- Zero risk of cross-tenant data leakage.
Unified Inventory Across All Channels:
- Products are created once and can be enabled for both in-store POS (show_pos) and Online Storefront (show_online).
- Stock levels decrement automatically in real time when a product is sold anywhere.
High-Speed Point of Sale (POS):
- Designed for fast-paced retail checkouts with barcode scanning, custom discounts, serial number tracking, variant selection, draft orders, and instant thermal receipt printing.
Hosted Online Storefront:
- Launch a ready-to-use shopping website on your own subdomain without touching code, with banners, flash sales, your own pages and a cart and checkout that creates orders straight in StockOps.
Built-In Accounting:
- A double-entry ledger that fills itself in from sales, purchases, returns and expenses, with a chart of accounts, journal, profit and loss, balance sheet, trial balance, tax report, receivables, payables and a reconciliation check. See 12. Accounting.
People & HRM:
- Departments, designations, office shifts, employees, attendance and leave requests. See 13. People, HRM & Leave.
Quotations & Clients:
- Send quotations and convert them to sales in one click, and give clients a read-only portal for their invoices, payments and statement. See 14. Quotations & Clients.
Connect Other Platforms:
- Pull products and orders in from Shopify, WooCommerce or a custom system. See Integrations.

Daily Business Workflow

1. Inventory Intake (Products / Purchases)
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2. Channel Distribution (POS & Online Storefront)
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3. Sales & Orders (In-Store Checkout & Web Orders)
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4. Preparation & Delivery (Kitchen Display / Shipments)
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5. Accounting & Reports (Journal, Profit & Loss, Balance Sheet, Tax)